Refund policy

REFUND POLICY
Last updated: 30.09.26

We want you to love your BarnBlazers™ Team Door Light. If something isn't right, here's how we'll make it right.

DAMAGED, FAULTY OR WRONG ITEM
If your light arrives damaged, doesn't work, or you received the wrong team, email us within 30 days of delivery at support@barnblazers.shop with your order number and a photo or short video of the problem. We'll send a free replacement or give you a full refund, whichever you prefer. You won't need to send the faulty item back.

CHANGED YOUR MIND
You can return unused items in their original packaging within 14 days of delivery. Email support@barnblazers.shop with your order number first and we'll send you the return address. Return shipping is paid by the customer, and we recommend a tracked service, as we can't refund items that don't reach us. Once your return arrives and is checked, we'll refund the item price to your original payment method.

WHAT WE CAN'T REFUND
- Items that have been installed and used, unless they're faulty
- Items returned without contacting us first
- The Shipping Protection fee, unless your order is covered by a Shipping Protection claim

REFUND TIMING
Approved refunds are processed within 3 business days. Depending on your bank, it can take 5–10 business days to appear on your statement.

QUESTIONS
Email support@barnblazers.shop and we'll reply within 24 hours. Please contact us before opening a dispute with your bank or PayPal. We can almost always sort things out faster directly.